Lou life, llc

Health Boutique

Legal

TERMS & CONDITIONS

1. Acceptance of Terms
By accessing or using this website (the “Site”), you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this Site.
2. Informational Purposes Only
The information provided on this Site is intended for general educational and informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.
Use of this Site does not establish a provider-patient relationship.
3. No Emergency Medical Services
Lou Life does not provide emergency medical services through this website.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
4. Appointments & Services
All appointments, services, consultations, and treatments are subject to:
Provider evaluation
Medical appropriateness
Availability
Clinical discretion
Lou Life reserves the right to refuse or discontinue services when medically appropriate.
5. Payments & Refunds
Payment is due at the time services are rendered unless otherwise stated.
Refunds for services, memberships, supplements, wellness products, or packages are determined on a case-by-case basis and may be subject to clinic policy.
6. Intellectual Property
All content on this Site, including:
Logos
Branding
Images
Videos
Graphics
Educational materials
Text content
is the property of Lou Life and may not be copied, reproduced, distributed, or used without written permission.
7. Limitation of Liability
Lou Life and its providers are not responsible for damages, losses, or liabilities arising from:
Use of this website
Reliance on information provided
Technical interruptions
Third-party links or services
8. Third-Party Links
This Site may contain links to third-party websites. Lou Life is not responsible for the content, policies, or practices of external websites.
9. Modifications
Lou Life reserves the right to modify these Terms & Conditions at any time without prior notice.
Continued use of the Site constitutes acceptance of any changes.

PRIVACY POLICY

1. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Appointment requests
Medical intake information voluntarily submitted
Payment information
Website usage and analytics data
2. How We Use Information
Information may be used to:
Schedule appointments
Provide healthcare and wellness services
Communicate regarding appointments or services
Improve website functionality and patient experience
Send educational or promotional communications (with consent when required)
3. Information Protection
Lou Life implements reasonable administrative, technical, and physical safeguards to protect personal information.
While we strive to protect your information, no electronic transmission or storage system can be guaranteed 100% secure.
4. Sharing Information
We do not sell personal information.
Information may be shared only with:
Authorized staff involved in your care
Payment processing providers
Scheduling or technology platforms
Legal or regulatory authorities when required by law
5. Cookies & Tracking Technologies
This Site may use:
Cookies
Analytics tools
Advertising pixels
Tracking technologies
These tools help us improve website performance and advertising effectiveness.
Users may disable cookies in their browser settings.
6. Marketing Communications
By submitting your contact information, you may receive:
Appointment reminders
Wellness updates
Promotional offers
Educational content
You may opt out of marketing communications at any time.
7. Third-Party Platforms
We may utilize third-party vendors for:
Scheduling
Payment processing
Marketing
SMS communication
Email services
These third parties maintain their own privacy policies.
8. Your Rights
You may request:
Access to your personal information
Corrections to inaccurate information
Removal from marketing communications
Certain healthcare records may be retained as required by law.
9. Updates to Privacy Policy
Lou Life reserves the right to update this Privacy Policy at any time.

COOKIE POLICY

What Are Cookies?
Cookies are small data files stored on your device that help websites function effectively and improve user experience.
How Lou Life Uses Cookies
We may use cookies to:
Analyze website traffic
Improve website performance
Remember user preferences
Support advertising and retargeting campaigns
Measure marketing effectiveness
Third-Party Cookies
Third-party services such as:
Google Analytics
Meta/Facebook Ads
Instagram
TikTok advertising platforms
may place cookies or tracking technologies on your device.
Managing Cookies
Users may disable cookies through browser settings; however, certain website functions may not operate properly.

SMS/TEXT MESSAGE CONSENT

By providing your phone number and opting into SMS communication, you agree to receive:
Appointment reminders
Wellness updates
Promotional offers
Clinic announcements
Follow-up communication
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase or treatment.

HIPAA NOTICE & WEBSITE
COMMUNICATION POLICY

HIPAA Compliance Statement
Lou Life is committed to protecting your Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).
We maintain safeguards intended to protect your medical information, including:
Secure electronic systems
Restricted staff access
Confidentiality protocols
HIPAA-compliant clinical procedures
Website Communication Notice
Please be aware that communication submitted through:
Website forms
Standard email
Social media messaging
Text messaging
may not be fully secure.
Do not submit highly sensitive medical information through unsecured communication channels.
Use of Health Information
Your health information may be used or disclosed for:
Treatment
Payment
Healthcare operations
as permitted under HIPAA regulations.
Patient Rights
Patients may request:
Access to medical records
Corrections to records
Confidential communication accommodations
Additional information regarding privacy practices

MEDICAL DISCLAIMER

The information provided on this website is for educational and informational purposes only.
Content on this Site is not intended to:
Diagnose medical conditions
Replace professional medical advice
Establish a provider-patient relationship
Serve as individualized treatment recommendations
Always consult a qualified healthcare provider before beginning:
Medications
Supplements
Hormone therapy
Weight loss programs
Wellness treatments
Lifestyle interventions
Never disregard professional medical advice or delay seeking treatment because of information found on this website.
Results from wellness, medical, aesthetic, and functional medicine services vary by individual.
No guarantees are made regarding outcomes.

WEBSITE BOOKING & CHECKOUT DISCLAIMER

By scheduling services through this website, you acknowledge and agree:
Services are subject to provider evaluation and approval
Booking an appointment does not guarantee treatment eligibility
Certain services may require laboratory review, medical clearance, or additional consultation
Results vary between individuals
Medical recommendations are individualized and determined during clinical evaluation
Lou Life reserves the right to modify treatment plans based on clinical judgment and patient safety.

111 W. ELM ST.
STILLWATER, OK 74074
405-338-9344
FAX: 405-338-9345
[email protected]